Legal
Privacy Policy
Effective date: May 6, 2026
1. Scope
This Privacy Policy explains how Mesherma Studios collects, uses, stores, shares, and protects personal information when people visit the website, contact the studio, request services, subscribe to communications, interact through social or messaging platforms, or otherwise engage with Mesherma Studios online. This policy is written for website operations and business inquiries. Separate client contracts, statements of work, nondisclosure agreements, data processing agreements, or AI-use clauses may apply to project work.
2. Who we are
Mesherma Studios is a branding and marketing agency based in Paramaribo, Suriname. The website describes the studio's Brand Strategy, Brand Design, and Brand Experience services and provides contact channels for prospective clients and collaborators.
3. Information we may collect
- Identity and contact details, such as name, company name, email address, phone number, role, and social profile information when voluntarily provided.
- Inquiry details, such as project goals, business needs, budget range, timeline, brand materials, website links, documents, and messages you submit.
- Communication records, such as emails, WhatsApp messages, meeting notes, call history, proposal requests, and follow-up correspondence.
- Website and device data, such as IP address, browser type, device type, pages viewed, referral source, approximate location, timestamps, and interaction data.
- Cookie and preference data, including consent choices and website preferences.
- Marketing engagement data, such as newsletter interactions, campaign responses, social media clicks, or other performance information where applicable.
4. How we collect information
- Directly from you when you email, call, message, submit a form, request a proposal, or provide project materials.
- Automatically through website technologies such as cookies, analytics tools, server logs, consent tools, embedded content, or similar technologies.
- From third-party platforms you choose to use, such as WhatsApp, LinkedIn, Instagram, email providers, scheduling tools, analytics platforms, or other services connected to the website.
- From public sources or business references where relevant to a legitimate business inquiry or project evaluation.
5. How we use information
- To respond to inquiries and communicate with prospective clients, clients, suppliers, collaborators, applicants, and partners.
- To assess project fit, prepare proposals, develop scopes of work, schedule calls, and manage business development.
- To provide agreed services, manage client relationships, maintain records, issue invoices, and support project delivery.
- To operate, secure, troubleshoot, improve, and measure the performance of the website.
- To understand audience behavior and improve website content, service positioning, user experience, and marketing effectiveness.
- To send updates, insights, or marketing communications where permitted and with appropriate opt-out options.
- To comply with legal, accounting, tax, contractual, security, and dispute-resolution obligations.
6. Legal bases and business reasons
Where applicable law requires a legal basis, Mesherma Studios may process personal information based on consent, performance of a contract, steps taken before entering into a contract, legitimate business interests, legal obligations, or protection of rights and security.
7. Cookies and similar technologies
The website may use cookies and similar technologies to make the website work, remember preferences, measure performance, understand browsing behavior, improve content, and support marketing or social features. Non-essential cookies should be used according to the consent choices available through the website cookie banner or consent tool. More detail is provided in the Cookie Policy.
8. AI, automation, and confidentiality
Mesherma Studios may use professional tools, including research, productivity, design, analytics, automation, and AI-assisted tools, to improve internal workflows and service quality. Client information should not be used in AI systems for model training unless the client has explicitly agreed in writing. For sensitive client materials, Mesherma Studios should use appropriate contractual controls, opt-out options, confidentiality obligations, access controls, and tool-specific settings to reduce the risk of unauthorized disclosure or reuse.
9. Sharing of information
- Service providers such as hosting providers, email platforms, analytics providers, cloud storage, CRM, design tools, payment or accounting tools, scheduling platforms, automation tools, or security providers.
- Professional advisors such as legal, tax, accounting, insurance, or business advisors.
- Project collaborators, contractors, or vendors involved in delivering agreed services, subject to suitable confidentiality and access limits.
- Authorities, courts, regulators, or other parties where required by law or necessary to protect rights, safety, and security.
- Successors or parties involved in a business transfer, restructuring, merger, acquisition, or asset sale, subject to appropriate safeguards.
- Mesherma Studios does not sell personal information to advertisers.
10. International transfers
Because many website, email, analytics, hosting, cloud, and productivity providers operate internationally, personal information may be processed or stored outside Suriname. Where required, Mesherma Studios should use appropriate contractual, technical, and organizational safeguards for cross-border processing.
11. Data retention
Mesherma Studios keeps personal information only as long as reasonably necessary for the purposes described in this policy, including responding to inquiries, maintaining business records, delivering services, satisfying legal or accounting obligations, resolving disputes, enforcing agreements, and protecting security. Retention periods may vary depending on the nature of the information and the relationship.
12. Security
Mesherma Studios should use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No website, email system, messaging app, cloud platform, or internet transmission is completely secure, so users should avoid sending highly sensitive information unless appropriate safeguards have been agreed.
13. Your choices and rights
Depending on applicable law and your location, you may have rights to request access, correction, deletion, restriction, portability, objection, withdrawal of consent, or information about how your data is used. You may also unsubscribe from marketing communications or change cookie preferences where available. Requests may be subject to identity verification, legal limitations, and retention requirements.
14. Children
The website is intended for business users and is not directed to children. Mesherma Studios does not knowingly collect personal information from children through the website.
15. Third-party links
The website may link to third-party websites, social media platforms, messaging tools, embedded content, or services. Mesherma Studios is not responsible for the privacy practices or content of third-party platforms. Users should review the privacy policies of those platforms separately.
16. Changes to this Privacy Policy
Mesherma Studios may update this Privacy Policy to reflect changes in website functionality, services, technology, legal requirements, or internal practices. The updated policy should be posted on the website with a revised effective date.
Contact
For questions about this document or the handling of website-related requests, contact Mesherma Studios:
- Email: info@mesherma.com
- Phone / WhatsApp: +597 (0)857 4608
- Location: Paramaribo, Suriname
- Website: www.mesherma.com